124 City Road, London, England, EC1V 2NX
124 City Road, London, England, EC1V 2NX
Every partner is different, we do not offer ‘off the shelf’, one-size fits all solutions. Whether a Legal Expenses Insurance or Assistance programme our focus is on designing bespoke and specialist solutions for your customers’ specific and individual needs.
We always start with the customer to develop a real understanding of their needs to design tailored solutions that really deliver.
Just as our product design starts with the customer, so does our approach to servicing those products. Our base point is always the customer journey. We work hard to understand what is important, what is their ideal outcome, what they will need help with and how we can provide them with control and transparency over the process.
This approach has led us to reinvent the customer claims journey with our Online Claims Portal, together with our digital assistance tools including our Legal Assistance Portal.
We’re waiting to hear from you. Call, email or use our live chat service to find out how we can help you deliver market leading, tailored products and services to your customers