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Who We Are

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

We are all about partnerships

Every partner is different, we do not offer ‘off the shelf’, one-size fits all solutions. Whether a Legal Expenses Insurance or Assistance programme our focus is on designing bespoke and specialist solutions for your customers’ specific and individual needs.

We always start with the customer to develop a real understanding of their needs to design tailored solutions that really deliver.

Management Information and data

Data analysis and reporting tools are a fundamental part of the insurance landscape and the bedrock of good decision making and consistent delivery of good customer outcomes. And that is why we have invested heavily to ensure our Management Information is ‘best in market’ and fully accessible to our partners on an on-demand, real-time basis.

Our partner dashboards provide complete transparency, a reflection of our open book approach.

Supplier management and procurement

Our focus on customer service and excellence flows through to all our specialist providers that we partner with – and our procurement process is rigorous, from due diligence through to policies through modern slavery and TCF. We impose strict Service Level Agreements with our partners supported by ongoing auditing to ensure they are delivering to the high standards that we set across our business.

Speak to an expert

We’re waiting to hear from you. Call, email or use our live chat service to find out how we can help you deliver market leading, tailored products and services to your customers

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